News and Views from Bennetts

Careers | 06 August 2021

Vacancy – Telesales Representative

Reporting to: Directors
Location: Sharpness, Gloucestershire
Hours of Work: 9:00am – 5:00pm Monday – Friday. Occasional overtime when required
Salary: Dependant on skills and experience

Main objective:

To generate new business leads, maintain contact with existing customers and manage sales database information.

Main duties:

  • Following up sales quotations in a timely manner, recording and reporting progress daily.
  • Identifying project-based leads, contacting potential customers to discuss crane requirements with the aim of providing a quotation.
  • Maintaining the sales quotation database and recording sales calls and information.
  • Maintaining the customer contact database.
  • Completing customer Pre-qualification Questionnaires (PQQs)
  • Producing a monthly report based on quotation and telesales statistics for Board meetings.
  • Working alongside the sales team to ensure we achieve a high standard of customer communication.
  • Answering incoming calls, transferring or handling as appropriate.
  • Any other duties as may be reasonably required to meet the needs of the business.

Qualifications / Previous experience of telesales or inbound call centre preferred
Experience: Experience with MS Word and Excel


  • Excellent communication skills both written and verbal.
  • Good sales ability.
  • The patience and ability to engage customers in conversation.
  • Self-motivated and able to work alone or as part of a team.
  • Must be eligible to work in the UK


  • Competitive salary
  • Workplace pension scheme
  • Private medical insurance
  • Life insurance
  • On-going work-related training

Holidays: 20 days plus statutory Bank Holidays per year. 3 days each year to be taken during the Christmas shut-down

Please forward your CV plus covering letter detailing why you consider you are the right person to: Tracey Pockett, Bennetts Cranes Limited, Burma Road, Sharpness, Gloucestershire GL13 9UQ or email us.

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